Shopping & Order FAQs

Grand-Opening Offers: 30% Off & Free Shipping

How do I get 30% off?

During our grand opening, 30% off eligible products is applied automatically at checkout—no code needed. This applies to customers in both Canada and the United States. Already have our code WELCOMEALL30? You can enter it too, but offers can't be combined.

Is shipping free?

Yes—free shipping is automatically applied to eligible orders shipped to Canada and the United States during our grand-opening promotion. No separate free-shipping code is needed.

When does the grand-opening offer end?

The 30% grand-opening discount and the Canada & US free-shipping offer run from October 31 through November 30, 2026.

Questions? Contact Love & Shine Co.™ and we'll be happy to help.

Choosing your apparel

Check the product page for the garment style, sizes and colours offered. If your size or colour is not shown, please contact us before ordering so we can confirm availability. Fit varies by garment; ask us for help if you are unsure.

Processing and delivery

Please allow 5–7 business days of processing before physical products are dispatched. Delivery estimates are shown at checkout; transit times may vary. Processing time is separate from shipping time.

Physical and digital products

Apparel listings are for finished physical garments. Products marked as printable PDFs or eBooks are digital products; no physical book is shipped. Read each listing for the included content and delivery details.

Custom requests

For custom colours, sizes or names, email loveandshineco@gmail.com before placing your order. We will confirm what is available.

Apparel care

Follow your garment’s care label. For printed apparel, wash inside out with mild detergent, avoid bleach on the design, and do not iron directly over the artwork.

Need help with an order?

Email us with your order number and a description of the issue. For an item that arrives damaged or incorrect, include clear photos so we can review it.